It is my first time making my purchase with Spares2Repair and I must give a big kudos to one of their Customer Officers - Dan, who patiently answered all my questions through a long email chain. He was also able to assist in verifying the component that I had been looking for in my Denon Amplifier. I was able to purchase the correct component and the packing of the delivery was very good as the component was well protected. Well done and keep it up!